We at SWS have had the pleasure of working with Jim on several occasions over the years. He has always impressed me with his sense of calm and professionalism in stressful situations. His quick response and efficient skills have always gotten us back up and running in no time. As a small business owner I often feel like I need to be somewhat knowledgeable about everything pertaining to our business. Having Jim’s knowledge and expertise only a phone call away is a big help and his willingness to teach us while he’s there is greatly appreciated.